How to prepare for your appointment
A little preparation helps us focus on what matters most, you and your baby.
Before your appointment
Complete your intake forms
Fill out your intake forms and create your Practice Better account so we can communicate securely before and after your appointment.
Gather feeding supplies
If pumping or bottle feeding will be part of your consultation, make sure supplies are clean and accessible.
Plan your baby's feeding schedule
If possible, try not to feed your baby for about an hour beforehand.
Choose a comfortable, quiet space
Select a well-lit, quiet area where you can feel relaxed and focused.
Prepare your questions
Jot down any specific questions or concerns so we cover everything that matters most.
During your appointment
Arrival
For in-home visits, I'll arrive within 30 minutes of the scheduled time.
Assessment & discussion
We review your intake, complete a thorough assessment, then discuss your concerns.
Feeding observation
Whenever possible, I like to observe a feed; securely submitted photos or videos help too.
Developing strategies
Together we explore strategies and make adjustments.
Planning & payment
At the end, we review your plan going forward, and payment is completed.
After your appointment
Care plan
Within 24 hours, you'll receive a written care plan.
Follow-up questions
Message me through Practice Better; messaging support is available for one week.
Urgent needs
For urgent concerns, please reach out to your primary care provider.
Frequently Asked Questions
Still wondering about something? Reach out any time.
Yes. Virtual consultations are highly effective, and many families prefer them. With a little preparation, good lighting and a couple of short feeding videos. I can assess latch, positioning, milk transfer, and pumping just as thoroughly, and you receive the same personalized care plan. Virtual appointments are available to families across Canada.
Absolutely, and I encourage it. Feeding is a family effort. When your partner, spouse, or another support person joins, they learn practical ways to help, understand normal newborn behaviour, and feel more confident supporting you. A strong support network is one of the biggest predictors of feeding success.
Visits cancelled within 24 hours incur a $50 fee, but may be rescheduled once at no charge if rebooked within 7 days. No-shows or repeated short-notice cancellations may result in full charges for the missed visit. Workshops can be cancelled at least 48 hours in advance for a full refund or reschedule. If you or your baby are unwell, or weather affects a home visit, we'll reschedule at no additional charge. Consultation fees are non-refundable once the service has been provided. If you are unsatisfied with your experience, please reach out so we can discuss how to address your concerns.
Ready to feel confident about feeding?
Request an appointment and we'll build a calm, practical plan together.